Frequently Asked Questions
You can place an order through our website by selecting the products you wish to purchase and adding them to your cart. Once you have everything you need, proceed to checkout to complete your order.
We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment options.
After your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number on the shipping carrier’s website to monitor the progress of your delivery.
If your package is delayed, please check the tracking information for updates. Sometimes delays can occur due to unforeseen circumstances. If you need further assistance, please contact our customer service team.
To maintain freshness, store your grains and flours in airtight containers in a cool, dry place. For long-term storage, you can refrigerate or freeze them.
If you need to change or cancel your order, please contact our customer service team as soon as possible. If the order has not yet been processed, we will do our best to accommodate your request.